Running and completing a lesson
Your lessons are on the Calendar (「スケジュール」). Tap a lesson to open its detail. From there:
- Message member (「会員にメッセージ」) opens the booking chat.
- Expenses (「経費」) opens the expense claim for this lesson.
- Mark as complete (「完了を記録する」) records the lesson as done (on the completion screen).
- Report a no-show (「無断キャンセルを報告する」) is for a member who did not come.
- Cancel cancels the booking.
Completing the lesson
- You can complete a lesson only after it has ended. Before then the app says 「レッスンが終わってから、完了を記録できます。」
- You can complete it only after the 24-hour no-show window has closed. Until then the app says the member can still report a no-show, so the lesson cannot be completed. The member can report that you did not come during that window.
- The completion screen asks 「レッスンは予定どおり行われましたか？」 with the answer 「はい、レッスンを行いました」 (Yes, the lesson took place).
- If nobody does anything, the lesson is completed automatically 24 hours after it ends.
- A member can complete a lesson sooner, by confirming it. That charges their card straight away.
Official evaluation lessons (「公式レベルチェック」) need one more step. Before you complete the lesson, the app asks you to confirm the member's level (「会員のレベル認定」): 「公式レベルチェックのレッスンでは、会員のレベルを認定してください。」
If the court was never confirmed. A lesson whose court was never confirmed is not completed or charged by the system. You get a notification asking whether it took place (「レッスンが行われたかご確認ください」). Complete it if it took place, or report a no-show if the member did not come.
Lesson feedback
After a lesson, write feedback for the member. The first part is shared with the member. The second part is for coaches and the office only.
| Field | Japanese UI | Who sees it |
|---|---|---|
| Focus (what the lesson set out to work on) | 課題 | The member |
| What we did (the drills and what you noticed) | What we did | The member |
| Next focus (carried into the next lesson) | Next focus | The member, and the next coach's starting focus |
| Shared feedback | 会員に共有するフィードバック | The member |
| Personal notes | 雑談内容（コーチ・事務局のみ） | Coaches and the office only |
| Internal notes | 社内メモ（コーチ・事務局のみ） | Coaches and the office only |
The layout of the form puts the shared fields above a divider that reads 「ここから下は、会員には表示されません」 (Nothing below is shown to the member). Only what is above the divider reaches the member.
Save a draft (「下書きを保存」) or submit (「提出する」). Once submitted you can still edit it. The earlier version is kept on record, and the app says so: 「修正しても、前の内容は履歴に残ります。」
If you finished a lesson and did not write feedback, the platform sends you one reminder for that lesson. The school office can also see a list of the feedback still outstanding.
Other coaches who teach the same member can see the feedback history. Each author is shown as 「別のコーチ」 (another coach) unless it is you, or a member of the school's staff. The school's owner and staff see every author.
Official level checks
When you confirm the level in an official evaluation, the member's level is set and marked verified. After that, the automatic estimate from the member's profile no longer replaces it.